Improved Access to Engineering Appointment Books
Improving the access to Openreach engineering appointment books for Communications Providers is a requirement within Section 3.5 of the Undertakings. Work started in Openreach on meeting this undertaking in November 2005 to ensure we met the 1 July 2006 date.
The improvements to the SPG Real Time Appointing capability in R15 (24/04/06) have already met this requirement for WLR customers, and a new Appointing Dialogue Service for LLU Communication Providers was made available on 1 July.
The appointing functionality that LLU Communications Providers can now use through the new Appointing Dialogue Service enables them to:
List Available Appointments
Reserve Appointments
Get Appointment Details
Amend Appointments (B2B only).
All LLU Communication Providers will be able to use this functionality once they commence their two week “ramp on” programme onto the Openreach Equivalence Management Platform.
The Appointing Dialogue Service will be available to WLR Communications Providers once WLR3 is launched on 31 December 2006.