Transparency
For DataStream, Partial Private Circuits (PPCs) and Carrier Pre-selection (CPS), the Undertakings required BT to provide improved transparency to Communication providers to demonstrate that it is not disadvantaging industry compared to its own downstream businesses.
Internal Reference Offers were published in December for DataStream, PPCs and CPS (the latter comparing CPS with the provision of comparable services internally) following a period of consultation with industry. Building on the update provided in December, further updates on transparency on Partial Private Circuits, DataStream and IPStream are available here.
BT undertook to provide greater transparency to industry about the way it provides Retail Private Circuits to its downstream businesses which compete with Partial Private Circuits. The aim was to provide sufficient information for customers to understand any differences between internal and external arrangements.
BT undertook to provide greater transparency to industry about the way it provides Datastream to its downstream businesses. The aim was to provide sufficient information for customers to understand any differences between internal and external arrangements.
What have we done:
BT has implemented Saturday order placement which allows CPSOs to place orders 6 days per week. BT has increased the SLA targets for the CPS Gateway from 90 percent up to 98 percent.